Privacy Policy

The Mel Edit is a sole-trader UGC content creation business based in the United Kingdom. For any privacy questions, you can contact me at hello@themeledit.com.

When you contact me through this website or by email, I may collect:

• Your name
• Your email address
• Your brand or company name
• Details of the project you are enquiring about
• How you heard about me (if you choose to share this)
• Any other information you voluntarily include in your message

I do not collect special category data, and I do not knowingly collect data from anyone under 18.

I rely on the following lawful bases under UK GDPR:

• Consent — when you submit the contact form or email me directly.
• Legitimate interests — to respond to your enquiry, deliver contracted work and keep records for accounting and tax purposes.
• Legal obligation — to keep financial records as required by HMRC.

I use your personal data to:

• Respond to your enquiry and discuss potential projects
• Provide quotes, contracts and deliverables
• Invoice for work and maintain financial records
• Communicate about ongoing projects

I will never sell your data, and I will not send you marketing emails without your explicit consent.

I keep your data confidential and only share it with trusted third-party services that help me run my business, including:

• Email provider (to send and receive correspondence)
• Website hosting provider
• Accounting software and my accountant (where required)
• Client portal software (for active projects)

These providers act as data processors and are bound by their own GDPR-compliant agreements. I will only share your data with other third parties if required by law.

Enquiry data is kept for up to 12 months after our last contact unless you become a client. Client records, contracts and invoices are kept for 7 years to comply with UK tax requirements, after which they are securely deleted.

You have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, email hello@themeledit.com. I will respond within one month.

If you are unhappy with how I handle your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

This website uses only essential cookies required for it to function. I do not use tracking, advertising or third-party analytics cookies.

I take appropriate technical and organisational measures to protect your data, including secure passwords, encrypted storage and limited access. No method of transmission over the internet is 100% secure, but I do my best to protect your information.

I may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. For significant changes, I will notify active clients directly.